Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.

Optional

• Airport shuttle fee: NZD 260 per room (one-way)
• Rollaway bed fee: NZD 550.0 per day
• Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Contactless check-in is available

Contactless check-out is available

Professional property host/manager

Know Before You Go

• Reservations are required for spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.