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Louisiana, USA

Hotel de la Poste – French Quarter, A Renaissance Hotel

7.4
Good
From online reviews
Grand Opening: Boutique New Orleans Hideaway with Daily Breakfast & Daily US$30 Dining Credit
Hotel de la Poste – French Quarter, A Renaissance Hotel logo
7.4
Good
From online reviews

Tucked within the storied streets of the iconic city’s French Quarter, this refined retreat offers an intimate escape just moments from the bustle of Bourbon Street. Jewel-toned interiors, locally inspired artwork and design details that echo the city’s rich musical legacy come together to create a space that feels both timeless and unmistakably New Orleans.

Lounge poolside or maintain your wellness routine at the 24-hour onsite gym. When it’s time to dine, indulge in bold Creole flavours at 3rd Block Depot Kitchen + Bar, where tradition meets creativity. Step outside and find the city at your feet – wander along Royal Street’s galleries, sip cocktails beneath wrought-iron balconies, or let the drifting notes of live jazz from nearby clubs lead your way.

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Location

Hotel de la Poste – French Quarter, A Renaissance Hotel
316 Chartres Street, New Orleans, Louisiana 70130, United States

Hotel de la Poste – French Quarter, A Renaissance Hotel, is centrally located in New Orleans’ historic French Quarter. It’s within walking distance of iconic attractions including Bourbon Street, Jackson Square and St. Louis Cathedral. The hotel is located approximately a 20-minute drive from Louis Armstrong New Orleans International Airport (MSY). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

  • 3rd Block Depot Kitchen + Bar
  • Outdoor pool
  • 24-hour fitness centre
  • Meeting spaces
  • Wi-Fi
  • Check-in: 4pm / Checkout: 11am

Surcharges may apply to select facilities and services

Fine Print

Valid for travel until 30 April 2026 (bookings must be made before 31 December 2025).

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Breakfast is served at the 3rd Block Depot Kitchen + Bar. Guests can select one drink and one entree of their choice from the breakfast menu. Breakfast is served from 7.30am to 4pm on weekdays and 7.30am to 10.30am on weekends.
  • Hotel fee includes: daily city tours for two (French Quarter, Garden District, Voodoo/Haunted History, Beignet package), Sazerac House tour and tasting OR mocktail for two, enhanced high-speed internet, as well as daily sparkling wine for two adults for Bonvoy Elite members (gold and above). Bookings are required.
  • Dining Credit: The daily US$30 food and beverage credit must be used daily and does not accumulate. The included credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. No minimum spend applies.
  • Welcome drink is served on arrival and can be alcoholic or non-alcoholic.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

7.4
Good
Reviews from Google
Joshua B.
Reviewed 04 Aug 2025
10
Great place to take my kids
Recommends this hotel
10
Jennifer
Reviewed 15 Jul 2025
10
Perfect spot to explore the French Quarter. Everything was clean and the staff were so wonderful, helpful, and friendly. Great experience and really enjoyed the hotel. Only remark would be it's obvious it's an older hotel and the bathroom shows some aging.
Recommends this hotel
10
George Z.
Reviewed 26 Jul 2025
2.0
We stayed there for two nights at a Guest Queen room. The rooms are tiny. There is barely any room to walk around the furniture. The big kicker: The bathrooms are swerving and don't have locks!!!! The swerving door won't stay closed and we had to use towels to keep it closed. The phone didn't work. We asked twice to get it fixed and they didn't. Every time we need to talk to the reception or order room service we had to walk back down stairs. We were told we have 30 dollars credit a day to use at the hotel. I specifically asked if this applies to room service and they said "Yes". I went downstairs, order 60 dollars worth of breakfast and I ended up paying for everything. When I called today, they said that "it was a misunderstanding and room service is not eligible for the discount." I was told someone will be at the reception when I checkout at 4:30am so I can review my bill and check out, but the reception was locked and no one was there. I could have delt with the changes then, but they conveniently avoided me, so now I have to do this over the phone and put chargebacks to the card for the "misunderstanding". There a lot of nicer hotelsin the are, close to Jackson square, in the French Quarters for the same money (if not cheaper) and you won't have to look hard for them. Most likekly you will be able to go to the bathroom in private, too! STAY AWAY FROM HOTEL DE LA POSTE IN THE FRENCH QUARTER.
Does not recommend this hotel
2.0
J D.
Reviewed 23 May 2025
2.0
Check-In: The check-in process was frustrating, to say the least. The small lobby was completely full upon arrival, with people trying to check in or check out. Only one person was working at the desk. The phone was ringing continuously, and the music was blaring, making it difficult to hear. I attempted to check in early but was told the room wasn't ready. The clerk took my number and luggage and said I would receive a text when the room was available. Check-in time was 3:00 p.m. Shortly after that time, I returned to the hotel and was told the room was ready; they clearly had forgotten to text me. Room: Very, very small. There was no place to put clothing (no chest of drawers). This hotel was formerly a W property, so it still has some nice amenities such as an espresso machine and upgraded decor. However, they are clearly struggling with upkeep. This may be part of why the hotel changed brands. The shower wasn’t very clean and had rust. The air conditioning did not work properly and failed to cool the room effectively. It was extremely hot and humid in NOLA, and despite setting the thermostat to 60 degrees, I suspect the coolest it ever got in my room was about 71–72 degrees. This made it hard to sleep some nights. The phone in my room was completely disconnected from the wall and did not work. The rooms are also very loud. Anytime someone entered or exited their room, the sound of the door slamming reverberated through the hallway. It made for long nights and early mornings. Housekeeping: Extremely loud. Staff shouted down the hallways and used the swing bar lock to prop doors open, which caused loud slamming every time they entered or exited a room. As mentioned above, it was incredibly frustrating to be woken up by near-constant door slamming each morning. While the housekeeping team did a good job cleaning, they should consider using a proper doorstop instead of the swing bar lock. Combined with the ineffective AC, this was one of the most frustrating parts of the stay. Service: The front desk staff left much to be desired. They were largely unhelpful, not friendly, overwhelmed, and poor communicators. Room service was prompt and decent. The hotel charges an unnecessary destination fee of $30 per day. I stayed six nights and only used room service once. It was okay, but the extra fee felt unjustified. Bar: I tried to get a drink twice. With only one bartender and busy hotel nights, I ended up walking away both times after waiting 10–15 minutes. As mentioned above, the destination fee is difficult to justify, especially when services are not easily accessible unless you order room service daily. Amenities: The pool was very small. I didn’t use it, but it hardly seemed relaxing with children screaming nearby. There was a small courtyard that looked inviting. Safety/Security: The elevator does not require a key, which is concerning. A gate is closed during late-night hours to prevent unauthorized entry, but considering a recent prisoner escape event, I expected more robust security from this venue. Location: Decent. Value for Money: Not worth it. There are plenty of other hotels in the Quarter to consider.
Does not recommend this hotel
2.0
Reviews: 1-4 of 4
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