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Auckland, New Zealand

Hotel Fitzroy

9.6
Boutique Auckland Contemporary Hideaway with Daily Breakfast & Nightly Drinks
Hotel Fitzroy logo
9.6

Step into five-star boutique luxury at this beautifully restored landmark building in Auckland’s high-end Ponsonby neighbourhood. Ranked #1 hotel in Auckland on Tripadvisor, every aspect of the guest experience at this 10-room retreat has been designed to elevate and redefine your experience.

Foodies will love this upmarket area, renowned for its phenomenal restaurants showcasing local New Zealand produce, while shopaholics can spend a day gracing the boutiques that stretch the length of Ponsonby Road or take a stroll to the waterfront cafes at the Viaduct Harbour.

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Location

Hotel Fitzroy
43 Richmond Road, Grey Lynn, Auckland 1021, New Zealand

Hotel Fitzroy by Luminous is located in Auckland’s upmarket suburb of Ponsonby, home to high-end shops, exclusive boutiques and some of the best restaurants in the city. It is a 15-minute walk to the Western Park Reserve and a five-minute walk to Ponsonby Road.

The hotel is located approximately a 25-minute drive from Auckland Airport (AKL). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Fine Print

Valid for travel until 31 January 2026 (bookings must be made before 30 November 2025).

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Daily continental breakfast is served in-room between 7am and 9.30am, or on the property’s balcony, subject to availability.
  • The complimentary minibar includes drinks such as coke, sprite and juice, snacks, authentic Italian Illy coffee and T2 teas. Minibar can be refilled on request with daily housekeeping service.
  • Nightly drinks and canapes are served in the library between 5pm and 6pm. Drinks include wine, beer, soft drinks and juices.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

9.6
Outstanding
Reviews from Google
Neal C.
Reviewed 31 May 2025
10
Boutique Auckland city stay. Like a home away from home. Warm and welcoming hosts Sue and Chris made my stay in the city of sails. Sadly no time for Brekky so will have to come back 😊
Recommends this hotel
10
Kathy K.
Reviewed 13 Mar 2025
10
The manager called me to say I'd forgotten an item in our room. He kindly offered to drop it off at our next hotel. I really appreciated this extra effort and service. The hotel is located in a residential area within easy walking distance of several restaurants and retail stores.
Recommends this hotel
10
Cristian G.
Reviewed 04 Mar 2025
10
Fitzroy was all we wanted to wrap up our honeymoon. The hotel is located in a beautiful area, rooms are quiet and beds are large, breakfast was delicious and the 2 team members we interacted with - Pablo and Eric - were friendly and helpful (thanks Pablo for the “what to do in 1 day in Auckland” recommendation) We would totally come back here if ever again in Auckland. Last but not least, short 30 mins ride from the airport
Recommends this hotel
10
Christopher B.
Reviewed 27 Aug 2025
2.0
This hotel is no longer in operation and has not been operating for months. Yet, I was able to make a reservation on booking.com only to arrive to a shuttered hotel. A maintenance worker cleaning out the hotel informed me of its shuttering .
Does not recommend this hotel
2.0
Reviews: 1-4 of 4
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