Instructions

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• This property accepts credit cards and debit cards; cash is not accepted

• This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Optional

• Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children
• Rollaway bed fee: SGD 107.91 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

Contactless check-in is available

Property follows a brand or regulatory agency’s sanitization guidelines Shangri-La Cares (Shangri-La)

Contactless check-out is available

Professional property host/manager

• Wake up to a delicious daily breakfast for adults (for stays of 2+ nights)
• Stay refreshed with a complimentary drink per adult, per stay (for stays of 2+ nights)
• Early check-in and late checkout, subject to availability (for stays of 2+ nights)
• Enhance your stay with a complimentary upgrade to next available room category, subject to availability (for stays of 2+ nights)
• Stay connected with complimentary Wi-Fi throughout your stay

Know Before You Go

• Pool access available from 6:00 AM to 10:30 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Important: Request for extra bedding cannot be guaranteed and is subject to availability. It must be requested with the hotel directly, the extra cost will be advised and charged in destination.

Update 29 September 2025, 8am AEST: Check-in time changed to 3pm.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Cudo reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.