Kingfisher Bay Resort

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date.

Flexible Cancellation: You can cancel your booking for {{BrandName}} credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your {{BrandName}} credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash.

Please note this does not apply to flights booked with {{BrandName}}. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel from 1 November 2022 until 30 June 2023 (bookings must be made before 30 April 2023).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Surcharge: A non-refundable surcharge per room, per night, applies for certain dates and is payable at the time of booking. Dates and prices are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

Roundtrip Ferry Transfers:

Please note, ferry transfers do not include vehicles (full retail rate applies, and pre-booking separately with reservations staff is essential). Passenger ferry transfers will be booked for the 1pm sailing for arrival and 10.30am for departure. Times can be amended directly with the Reservations Team (subject to availability) after confirmation of your booking has been received.

Guests are asked to arrive at Kingfisher Bay Resort Mainland Reception Office (located at Shop 7, River Heads Shopping Village, 54 Ariadne St, River Heads) at least 40 minutes prior to the ferry departure to allow enough time for check-in, ticketing, luggage collection and vehicle parking.

A confirmation email and attachment will be sent by Kingfisher Bay Resort highlighting important information regarding arrival, check-in, luggage collection, tours and activities. It is important you check this email and attachment carefully and contact the resort with any discrepancies prior to arrival.

A transfer from the airport to River Heads can be organised by the resort for A$20 per person, return. Guests must contact Kingfisher Bay Resort Reservations to make arrangements and advise flight details prior to departure.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

{{BrandName}} reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.