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Playa del Carmen, Mexico

Mahekal Beach Resort

Award-Winning Mexico Beachfront Luxury on Playa del Carmen with Daily Breakfast & US$100 Dining Credit
Mahekal Beach Resort logo

Experience the barefoot elegance of Mexico’s Playa del Carmen with an enchanting beach resort escape with direct access to one of the Riviera Maya’s longest and most spectacular stretches of beachfront. This Mayan-inspired oasis offers thatched-roof bungalows, bohemian-chic suites nestled among lush jungle gardens, four glittering pools and the acclaimed Revive Spa.

After days soaking up Mexico’s best sun, surf and sand, return to authentic Mayan cuisine at Casita Maya, spicy grapefruit margaritas at Agave Bar and laidback oceanfront plates at Fuego Restaurante y Cantina. Marvel at the Riviera Maya and explore the ancient Mayan ruins of Tulum, a short drive away.

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Location

Mahekal Beach Resort
Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen, Quintana Roo 77710, Mexico

Located on the sun-drenched shores of Mexico’s famous Playa del Carmen – within an easy drive of ancient Maya ruins and the vibrant Quinta Avenida – Mahekal Beach Resort offers the perfect beachside escape. The hotel is located an approximately 45-minute drive from Cancun International Airport (CUN). Airport transfers are not included in your package; please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Fine Print

Valid for travel from 1 July 2024 until 31 May 2025 (bookings must be made before 28 February 2025).

Environmental Tax: A daily environmental fee of US$2 applies to guests staying at all Cancun | Riviera Maya resorts as per the local municipality law. These fees are used to support sustainable initiatives such as beach cleaning, water treatment, waste collection, and conservation efforts.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Dining Credit: The included food and drink credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. No minimum spend applies. Not applicable to room service or mini-bar.
  • Daily buffet breakfast is available at Las Olas from 7am to 11am.
  • Resort fee includes one non-alcoholic signature welcome drink on arrival, beach and pool towel service, bicycle rental, complimentary Wi-Fi, bottled water and concierge service.

Daily Dining Package Inclusions & Fine Print

  • Includes: A la carte breakfast at Fuego Restaurante y Cantina (7.30am to 10.30am) or buffet breakfast at Las Olas (7am to 11am), dinner buffet at Cocina (6.30pm to 10pm). Alternatively, guests may opt to receive US$27 per adult (US$13 per child) evening dining credit for use at Fuego Restraurante y Cantina.
  • Dinner may be exchanged for lunch at Fuego Restaurante y Cantina (12pm to 7pm) or Las Olas (12pm to 5pm) on request.
  • Drinks are not included in this package.

All-Inclusive Package Inclusions & Fine Print

  • Includes: A la carte breakfast at Fuego Restaurante y Cantina (7.30am to 10.30am) or buffet breakfast at Las Olas (7am to 11am), lunch and snacks at Fuego Restaurante y Cantina (12pm to 7pm) or Las Olas (12pm to 5pm), dinner at Fuego Restaurante y Cantina (7pm to 10pm), Las Olas (6.30pm to 10pm) or Cocina (6.30 to 10pm), and unlimited free-flow soft drinks, house beer and house wine at Itzi Pool Bar (11am to 6pm) or Agave Bar (4pm to 12pm).
  • Premium spirits and drinks are available for an upgrade surcharge of US$30 per guest, per day, payable directly to the resort.
  • All-Inclusive plan must apply for all guests staying in the same room. This program cannot be combined with any other promotion or discount.
  • All-Inclusive plan starts at 3pm on the day of your scheduled arrival and continues until your day of departure at 12pm.
  • Tax and gratuities are included.
  • If you desire to leave the server an additional tip, you may do so.
  • Please note that any tip you add to your check will be charged to your room account and must be settled upon check-out.
  • Guests will be given an identification bracelet. The bracelet must be worn at all times and shown each time you order any food or beverages. All purchases must be signed for by a registered All-Inclusive guest. Each order included on the check must apply to you or a guest in your party covered by the All Inclusive package and cannot be shared with any other guests.
  • If the bracelet is lost during your star and/or not returned on the day of your check-out, a replacement fee of US$125 will be charged per bracelet.
  • Once purchased, the All-Inclusive package cannot be cancelled and no refund will be granted.
  • Restrictions apply, this package is subject to change without notice.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions on select offers, sign up to LuxPlus+. Learn more here.

Reviews

8.8
Excellent
Reviews from Google
Marcelo B.
Reviewed 23 Sep 2025
10
We had been coming to Mahekal a couple of times a year over the last 6/7 years, and while general infrastructure would benefit of an update, what still makes this place very special is the people, like Braian, he was our Host every day in Las Olas and Fuego. Excellent and profesional attention super atentive to details. We will be back because of him
Recommends this hotel
10
ricardo p.
Reviewed 20 Sep 2025
10
A truly beautiful place ✨. The rooms are spacious and very comfortable, perfect for resting and relaxing. The service is top-notch, always attentive and with a smile. The food and drinks are simply delicious; every detail is thought out for maximum enjoyment! Without a doubt, a place I'll always want to return to. 🌴🍹
Recommends this hotel
10
Jose C.
Reviewed 14 Sep 2025
8.0
Let me say that this was our first trip to Playa Del Carmen. We wanted ocean view and wanted to be quiet. We definitely got it right on that department. At first view, the resort is kept very clean and everyone is very nice. The rooms do not have TV but you hardly notice it. Even with two teenagers, we did not missed it. Our phone did not work and you definitely need it to make reservations for the restaurants. We told front desk from day one and it was never fix during our time. The shwer head was also dripping all day and night. Good thing the AC was loud otherwise would had been hard to sleep. Our deck area had two hammocks put on. Unfortunately, our patio was missing the ceiling fan and couldn't really enjoy the hammocks. The food is really good, just wished they actually had authentic Mexican food options. Restaurant felt more like an American bar. On checkout, there was a charge that was done in error. Instead of pesos, I was charged in dollars. Not small amount either. They said it would take about 2 months for refund. Just like other resorts, have positive and negatives. This could be a better and wonderful resort if they just fixed the little things.
Recommends this hotel
8.0
Ram B.
Reviewed 19 Sep 2025
6.0
Mahekal has a fantastic location and gorgeous views, but it does not deliver the luxury experience it advertises. Our arrival set the tone. We reached the hotel at 1:30 am after a long travel day, and instead of a warm welcome we were forced through a stack of forms and signatures by a slow, unhelpful front desk clerk. I asked if we could finish in the morning, but he refused. The process wasted 30 minutes at a time when all we wanted was to get to bed. The palapas are run down, the bathrooms are in urgent need of renovation, and the rooms feel dated. There were also far too many bugs — we were bitten constantly, and it’s surprising that a resort of this level doesn’t provide bed nets. Another frustration was the resort fee: $35 USD per person, per night. This was more of a surprise than anything, and for what you pay, you receive very little in return. They advertise unlimited bicycle use, but we didn’t see a single bike during our stay. In practice, it amounted to two bottles of water a day. The front desk staff were consistently rude and unhelpful, which stood in stark contrast to the restaurant, bar, security, and housekeeping staff, who were all genuinely lovely and attentive. Overall, Mahekal positions and charges itself as a five-star luxury property, but in reality it feels more like a three-star resort with a great location. With serious investment in maintenance and better front desk service, it could live up to its potential — but right now, it falls short.
Recommends this hotel
6.0
Reviews: 1-4 of 4
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