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Queenstown, New Zealand • View on map

Mercure Queenstown Resort

Scenic Queenstown Haven with Lake Wakatipu Views

8.4
Very Good
From online reviews
Mercure Queenstown Resort logo

Choose breathtaking views and superior comfort with a stay just minutes from Queenstown’s active town centre. The resort offers breathtaking views of the Remarkables across the idyllic Lake Wakatipu. Take a dip in the hotel spa or book into the sauna after days spent exploring your scenic surrounds. From flavourful local dining to the city’s signature nightlife, plus a plethora of outdoor activities to keep you busy from sun-up to sundown, Queenstown is at your fingertips.

1 to 30 Nights packages available
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Location

Mercure Queenstown Resort
21 Sainsbury Road, Fernhill, Queenstown 9300, New Zealand

Overlooking the towering Remarkables mountain range across Lake Wakatipu, Mercure Queenstown Resort is ideally situated on the edge of Queenstown’s picturesque centre, offering superb proximity to the best dining and views in town. The hotel is located approximately a 20-minute drive from Queenstown International Airport (ZQN). Transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

  • Rises Restaurant
  • South Eatery
  • Lounge Bar
  • Seasonal outdoor pool
  • Fitness centre
  • Room service
  • Concierge
  • Wi-Fi
  • Parking
  • Check-in: 2pm / Checkout: 11am

Surcharges may apply to select facilities and services

Fine Print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Reviews

8.4
Very Good
Reviews from Google
Malcolm B.
Reviewed 11 Oct 2025
10
We enjoyed every minute we were there and can’t say too much about our experience. The staff were most helpful and friendly and they made sure we were always looked after. The bed was a lovely king size and just felt like home! Our room enjoyed the most amazing view of the lake and the snow covered mountains. Great experience! Many thanks for hosting us.
Recommends this hotel
10
Roisin F.
Reviewed 18 Oct 2025
8.0
The location was good, definitely a great idea to include the buffet breakfast - was the highlight of the trip. Not exactly kid friendly in colder months with a seasonal pool and one hot tub out of action during our stay. I noticed on some booking sites it said sky TV was available -this was not the case. Also the room had a "smart tv" but could only cast to it - didn't readily access YouTube, Netflix etc. If I didn't travel with my child I think it would have been okay for a couples getaway or business trip.
Recommends this hotel
8.0
Najmi A.
Reviewed 27 Jul 2025
8.0
We booked two rooms and had one car with us during our stay. The parking fee was $15, which is reasonable, but it's worth noting that parking is limited and not guaranteed. Fortunately, we were able to secure a spot, but availability could be an issue during busier periods. The rooms themselves were pleasant, nicely furnished, with comfortable beds and a generally clean environment. However, the bathroom did not meet expectations. It felt somewhat outdated, with visible stains in the bathtub and noticeable hair and dust on the floor, indicating that it hadn’t been properly cleaned prior to our arrival. Breakfast was a bit underwhelming. The selection was limited, and there weren’t many options to choose from. That said, we did enjoy the smoothies served in glass bottles,they were a nice touch. The hotel staff were friendly, helpful, and made us feel welcome throughout our stay. However, the housekeeping service left much to be desired. They didn’t fully clean the room during our stay, in particular, they did not dispose of the trash we had left behind and mainly just made the beds. Overall, the location is convenient, the staff is hospitable, and the beds are comfortable, but there’s room for improvement in cleanliness and housekeeping standards.
Recommends this hotel
8.0
abhishek s.
Reviewed 15 Oct 2025
6.0
Good Clean hotel, Breakfast was very good. Parking was great and reasonable and have no issues. Service lags a bit, have to ask multiple times then finally few rounds to reception to get 2 plates. Spa was good. But only 1 Spa operational for whole resort, that becomes bad very quickly even though it get cleaned every day. TVs are old with no way to stream or mirror (not even with cable i bought) Lot of elderly groups who don't want to see kids. Kids get seriously bored. Although we got beautiful lake view, I feel we did not get 'superior lake view' the one we booked, as our room was in the corner of building. Best lake view is only from the front 4-5 rooms.
Recommends this hotel
6.0
Reviews: 1-4 of 4
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