Ha Long Bay Novotel Retreat with Direct Beach Access, Restaurant, Pool & Spa, Ha Long, Vietnam

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Immerse yourself in the coastal allure of Vietnam’s UNESCO World Heritage-listed Ha Long Bay with a retreat steps from the golden sands of Bai Chay Beach. Spend days swimming in the sparkling outdoor pool, pampering yourself with treatments at the spa, or unwinding in rooms with sweeping windows framing stunning vistas.

Delight in authentic tastes of Vietnam at The Square Restaurant, unwind with a cocktail from the Poolside Bar, or simply relax on the pristine beach. When you’re ready to explore, set off on a scenic cruise to discover the emerald waters and limestone islands of Ha Long Bay, or immerse yourself in the lively atmosphere of local markets.

1 to 31 Nights packages available

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4.7/5

(3K reviews)

Trustpilot

4.8/5

(10K reviews)

Location

Novotel Ha Long Bay

160 Ha Long Street, Bai Chay Ward, Ha Long City, Quang Ninh Province 200000, Vietnam

Novotel Ha Long Bay occupies a prime position in the heart of Bai Chay, overlooking Ha Long Bay. Within easy reach of the main boat station on Tuan Chau Island, perfect for day cruises, the hotel is also an ideal base for having a blast at the nearby theme parks, including the Sun World Ha Long Park. The hotel is approximately a 45-minute drive from Cat Bi International Airport (HPH). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

The Square Restaurant
Lobby Lounge Bar
Poolside Bar
Outdoor pool
Fitness centre
In Balance Spa
Meeting rooms
Laundry facilities
24-hour reception
Wheelchair access
Parking
Wi-Fi
Check-in: 2pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Fine Print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

8.6

Excellent

Reviews from Google

jim w.

Reviewed 02 Oct 2025

Good stay, receptionist very helpful

Recommends this hotel

Eric A.

Reviewed 02 Oct 2025

We feel very warm welcome when check in, check in fast and efficient

Recommends this hotel

May W.

Reviewed 04 Aug 2025

8.0

The room was spacious, with a separate changing area and a bathtub. The staff were friendly and very helpful throughout our stay. However, we were disappointed by the overcrowding. There were too many guests, and we wait until 2 p.m. to check in, despite being tired from a long flight. The check-in queue was long, and standing in line for an extended time to get our room key was quite unpleasant. The lobby was noisy, with children running around and loud voices filling the space. The restaurant was also overcrowded, with no available seating, and even the nearby coffee shop was similarly packed. Our room initially didn’t have cold water—the hot water was functioning, but the cold tap wasn’t. We informed the staff around 9:30 p.m., and they responded immediately. Although we didn’t want to move rooms that late, they kindly offered. The next morning, they provided us with a key to another room so we could shower. Very kind and well trained staffs. It was a short trip, and overall the hotel maintains a good standard. However, the guest experience was affected by the lack of crowd control as seems many Chinese travelers with the tour guide makes complicated. It would be better if the hotel could manage high guest volumes more effectively to ensure a quieter and more comfortable stay for everyone.

Recommends this hotel

8.0

Aaron M.

Reviewed 31 Aug 2025

6.0

We booked just one night because we came to Ha Long Bay for a cruise. The staff at check-in were very friendly and even upgraded us to a sea-view room to watch the fireworks, which was very nice. The hotel itself was nice but a bit on the older side. The beds were hard. I could feel the springs in the mattress and the pillows weren’t very comfortable. There was quite a bit of noise from the beach club, but the room was well insulated and we were still able to sleep fine. At check-out, we had to wait while they inspected the room (seems common in Vietnam) and were told I had taken a laundry bag. I honestly had no idea that the recyclable-style laundry bags weren’t meant to be taken if needed. I had to go back to the taxi, unpack my luggage, and return it. To be honest, I travel on a monthly basis for work and pleasure. I’ve stayed in many hotels around the world and have never once been asked to return a disposable laundry bag, especially at a large chain hotel.

Recommends this hotel

6.0

Reviews: 1-4 of 4

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