Ha Long Bay Novotel Retreat with Direct Beach Access, Restaurant, Pool & Spa, Ha Long, Vietnam

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Immerse yourself in the coastal allure of Vietnam’s UNESCO World Heritage-listed Ha Long Bay with a retreat steps from the golden sands of Bai Chay Beach. Spend days swimming in the sparkling outdoor pool, pampering yourself with treatments at the spa, or unwinding in rooms with sweeping windows framing stunning vistas.

Delight in authentic tastes of Vietnam at The Square Restaurant, unwind with a cocktail from the Poolside Bar, or simply relax on the pristine beach. When you’re ready to explore, set off on a scenic cruise to discover the emerald waters and limestone islands of Ha Long Bay, or immerse yourself in the lively atmosphere of local markets.

1 to 31 Nights packages available

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4.7/5

(3K reviews)

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4.8/5

(10K reviews)

Location

Novotel Ha Long Bay

160 Ha Long Street, Bai Chay Ward, Ha Long City, Quang Ninh Province 200000, Vietnam

Novotel Ha Long Bay occupies a prime position in the heart of Bai Chay, overlooking Ha Long Bay. Within easy reach of the main boat station on Tuan Chau Island, perfect for day cruises, the hotel is also an ideal base for having a blast at the nearby theme parks, including the Sun World Ha Long Park. The hotel is approximately a 45-minute drive from Cat Bi International Airport (HPH). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

The Square Restaurant
Lobby Lounge Bar
Poolside Bar
Outdoor pool
Fitness centre
In Balance Spa
Meeting rooms
Laundry facilities
24-hour reception
Wheelchair access
Parking
Wi-Fi
Check-in: 2pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Fine Print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

8.4

Very Good

Reviews from Google

Kyla P.

Reviewed 06 Jun 2025

Ha Long Bay was an absolutely beautiful destination! The location of the hotel is stunning, with the perfect view of the sea and limestone islands around. We appreciate the free upgrade, surprise anniversary set up, and connecting rooms they prepared for us. The hotel is near the beach, so if you're looking for a quiet area maybe it's best to avoid it as you can hear party music until 12mn. The staff were accommodating and made sure everything was comfortable throughout our stay. Though, there was a communication difficulty when it came to ordering room service. Also, the breakfast spread was bountiful and delicious, offering a great variety of local and international options. Special mention of the coffee where it had hints of cocoa. Yum! P.S. be careful around the pool because the tiles nearest the pool were super slippery

Recommends this hotel

May W.

Reviewed 04 Aug 2025

8.0

The room was spacious, with a separate changing area and a bathtub. The staff were friendly and very helpful throughout our stay. However, we were disappointed by the overcrowding. There were too many guests, and we wait until 2 p.m. to check in, despite being tired from a long flight. The check-in queue was long, and standing in line for an extended time to get our room key was quite unpleasant. The lobby was noisy, with children running around and loud voices filling the space. The restaurant was also overcrowded, with no available seating, and even the nearby coffee shop was similarly packed. Our room initially didn’t have cold water—the hot water was functioning, but the cold tap wasn’t. We informed the staff around 9:30 p.m., and they responded immediately. Although we didn’t want to move rooms that late, they kindly offered. The next morning, they provided us with a key to another room so we could shower. Very kind and well trained staffs. It was a short trip, and overall the hotel maintains a good standard. However, the guest experience was affected by the lack of crowd control as seems many Chinese travelers with the tour guide makes complicated. It would be better if the hotel could manage high guest volumes more effectively to ensure a quieter and more comfortable stay for everyone.

Recommends this hotel

8.0

Shiv A.

Reviewed 05 Apr 2025

8.0

This was my second stay at Novotel Ha Long Bay, and while there were definitely some highlights, a few things fell short of expectations—especially as an Accor property. The good parts first: the hotel was pleasantly quiet, which made for a peaceful and relaxing stay. Ha Long Bay itself isn’t very busy during certain seasons, so if you’re looking to unwind without the hustle and bustle, this place works well. The staff were truly wonderful—friendly, welcoming, and very accommodating. They even upgraded our room, which was a lovely gesture and very much appreciated. However, a few things didn’t quite live up to the standard you might expect from Novotel or Accor more broadly. The property feels like it needs some maintenance and refreshing—it’s starting to show its age in both the common areas and the rooms. Breakfast was okay—decent variety and quality—but again, not quite on par with other Accor hotels I’ve stayed at. It felt more basic and lacked the polish or wider selection you usually see in similar properties. There’s also not a whole lot to do around the hotel, so if you’re planning to stay here, just be mindful that it’s more suited for a short, quiet stay rather than an action-packed holiday. Overall, the staff really elevate the experience, but the hotel could use some improvements to meet the usual standards of the Novotel brand.

Recommends this hotel

8.0

Hưng V.

Reviewed 31 Aug 2025

6.0

Pros: - Friendly staff and enthusiastic support (5*). - Good location, can walk to the beach through a square, ocean view rooms offer a great spot to watch fireworks during major public holidays and special events (4*). - Spacious parking area for cars. Cons: - As the hotel was built in 2008, the interior and facilities are old (some items are noticeably worn and should be repaired or replaced - for example, the entry RFID lock was intermittent, the balcony door could not be locked, and the sink drained very slowly) (3*). - The room was not thoroughly cleaned prior to check-in, with visible dust and signs of mold in several areas. This level of housekeeping falls below expectations for an international brand like Novotel (2*).

Recommends this hotel

6.0

Reviews: 1-4 of 4

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