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Phuket, Thailand

Novotel Phuket Surin Beach

Phuket Family-Friendly Beachside Novotel Stay with All-Inclusive Dining & Daily Cocktails
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Make lifelong memories with the kids at Novotel Phuket Surin Beach, a beachside sanctuary with entertainment for all ages. Located just a five-minute walk from popular Surin Beach, the hotel has the best of Thailand on its doorstep.

Make a splash in two onsite pools (one with two waterslides), drink and dine across three restaurants and bars, and keep little ones happy with a kids’ club, modern arcade games room, cinema room, ice cream shop, and toy store. Surin Beach is renowned for its white sands and clear waters, ideal for snorkelling, swimming and surfing. Boutiques, bars, and restaurants are in abundance, making this a fun part of Phuket to explore.

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Location

Novotel Phuket Surin Beach
106/27 Moo 3, Cherngtalay, Talang Surin Beach Phuket

Novotel Phuket Surin Beach is located a five-minute walk from the white sands, clear water, boutiques and bars of Surin Beach. This is the perfect spot for sunny relaxation and fun adventures. Phuket Airport (HKT) is a 35-minute drive from the hotel.

A one-way transfer is included in your package. See the Fine Print for details.

Need flights? Our dedicated flights concierge can assist with all your flight requirements, contact sales@luxuryescapes.com.

Highlights

The Hotel – Family-friendly Novotel fun a five-minute walk from Surin Beach

Make Novotel Phuket Surin Beach your next Thai family escape. Just a five-minute walk from Surin Beach, this is the ideal spot for relaxing with loved ones or diving into adventures for all ages. Two inviting pools beckon you to cool off from the Thai sun, with waterslides making swimming more fun than ever.

Three onsite restaurants and bars make dining a breeze. Tuck into a Western and Asian buffet at Asia Alive, sip signature cocktails at Champions Bar and Grill or refresh with a frozen smoothie at Joes Kool. Adults can keep on top of their fitness at the gym… or take it easy with a massage at the spa. Meanwhile, little ones will love the kids’ club, modern arcade games room, cinema room, ice cream shop, and toy store.

Activities for all ages are available daily. From aqua aerobics to water polo, Thai boxing, and foam parties for adults to a ball pit, arts, crafts and movies for younger guests – there’ll never be a dull moment.

Your Handpicked Inclusions – All-inclusive dining, daily cocktails for the adults, daily ice cream for the kids and so much more

Every meal is taken care of on your holiday, with daily breakfast, lunch and dinner included. Head to Asia Alive restaurant, where you can start the day with a healthy breakfast buffet featuring Western and Asian specialties and enjoy a delicious lunch and dinner.

There’s something for everyone in this package. Put a smile on little faces with one ice cream and soft drink per child, per day. Meanwhile, adults can enjoy one daily cocktail each plus one 30-minute massage per person, per stay.

We want your escape to be easy from start to finish – which is why a one-way airport transfer, welcome cocktail and fresh fruit on arrival are included.

Travelling with family? One child (under 17) stays free with all-inclusive dining, kids’ club access plus daily ice cream and soft drink. Or upgrade to a Junior Suite with room for two adults and two children (under 17).

Facilities

Fine Print

Update [16 February 2022, 11.50am AEST]: Please note the Family Fun Suite is the Family Fun Junior Suite. Please see Packages for further details.

Valid for travel until 1 December 2023 (bookings must be made before 1 October 2023).

New Year’s Eve Gala Dinner: An optional New Year’s Eve Gala Dinner applies to stays on 31 December 2021. A compulsory New Year’s Eve Gala Dinner applies to stays on 31 December 2022. Dinner is charged at A$158 per adult and A$79 per child (16 and under). Payable directly to the hotel.

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Surcharge: A non-refundable surcharge per room, per night, applies for certain dates and is payable at the time of booking. Dates and prices are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date.

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Covid-19 Related Cancellations: If you can’t travel as a direct result of border closures or Government-imposed travel restrictions that directly impact your booking, Cudo will do our best to assist you with a date change or provide you with a Cudo credit towards future travel for any Limited Time Lux Exclusive accommodation, tour or cruise package, less any unrecoverable costs. Additional charges for date changes that result in a higher value will be charged to your account. Credit must be used within 12 months of issue date. After this time bookings are non-refundable except in accordance with our Refund Policy.

Please note this does not apply to flights booked with Cudo. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Please note:

  • A one-way airport transfer is included in your package. Please contact the hotel directly to arrange.
  • The kids’ club is open between 10am and 6pm daily. Children aged 4-14 are welcome. Children under 4 will require parental supervision.
  • Children (under 17) stay and eat free. Not applicable to festive dinners hosted at the resort.
  • Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Cudo reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Reviews

8.6
Excellent
Reviews from Google
Berry B.
Reviewed 04 Sep 2025
10
A super nice hotel with plenty of things to do. The rooms are clean and have everything you need. In September, when I was there, the hotel was less busy and nice and quiet. The breakfast is also very good and varied. The service is particularly noteworthy. Everyone does a great job and is attentive. Shoutout to Kob at breakfast; she's super nice. The beach isn't far away and actually quite nice.
Recommends this hotel
10
Sam M.
Reviewed 04 Sep 2025
10
I had a wonderful stay at Holiday Inn Surin Beach! The resort has a perfect location just steps away from the beautiful Surin Beach, and the atmosphere is both relaxing and family-friendly. What really stood out, though, was the excellent service. From the moment I arrived, the staff made me feel welcome and taken care of. A special mention goes to Kob, who went above and beyond to make sure everything during our stay was smooth and enjoyable. Her kindness, professionalism, and genuine care really made a difference. I also highly recommend getting a massage with Por. It was one of the best treatments I’ve ever had—deeply relaxing, professional, and tailored perfectly to my needs. After the session, I felt completely rejuvenated. Overall, this hotel offers not only a beautiful setting but also outstanding hospitality. Thanks to the whole team for their kindness and hospitality. My experience was truly memorable. I can’t wait to return!
Recommends this hotel
10
Sara M.
Reviewed 04 Sep 2025
8.0
Very nice hotel near the beach with a lot of things at a walkable distance. All staff are very helpful and kind but something went wrong with our room most nights. First day we got there, there was some sort of insect wings in the room but they solved the issue straight away and gave us a very big room upgrade, another night the AC stopped working and we had to move rooms again and then another night the AC, water and electricity all got cut out which is when an engineer came and solved the issue. The hostess Kob was very friendly and accommodating and did her best to make sure all the issues were solved asap.
Recommends this hotel
8.0
Lauren P.
Reviewed 18 Aug 2025
8.0
This was a fantastic family friendly hotel and holiday base. We love the way they care for our children, with wonderful kids activities and the staff were just amazing- special shout out to Kob, Peach and Aivy- you guys treated us like family and really made our stay here special. The package we had with all the extras such as meals, drinks, ice-cream daily and massage was great and I would recommend this style package for other families (it meant we had safe options and didn’t have to think about what or where our kids would be happy eating). Overall we just loved our stay here and can’t wait to come back.
Recommends this hotel
8.0
Reviews: 1-4 of 4
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