Our Habitas Bacalar

Our Habitas Bacalar is secluded and set on the edge of the sparkling Bacalar Lagoon, also called the Lagoon of Seven Colors, just a short drive from the town of Bacalar itself. The hotel is located approximately a 35-minute drive from Chetumal International Airport (CTM) or a three-hour drive from Tulum Felipe Carrillo Puerto Airport (TQO) and a four and a half drive from Cancun International Airport (CUN).

Airport transfers are not included in your package, please plan accordingly. Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Valid for travel from 1 March 2025 until 31 March 2026 (bookings must be made before 31 December 2025).

Child Policy: Guests under 16 are not permitted and cannot be accommodated.

Environmental Tax: Please note a US$2.94 environmental tax per person, per night applies, payable directly to the hotel.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 45 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service ONE date change in your ‘My Escapes’ account up until 45 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges

Please Note:

• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
• Daily a la carte breakfast at Siete includes one coffee, one juice, one light dish and one speciality menu option per adult.
• Breakfast is served 8am–11.30am, lunch is served 1pm–5.30pm and dinner is served 7pm–10pm.
• 20% discount can be used towards all spa treatments.
• Nightly cocktails can be redeemed during bar open hours.
• Welcome gift on arrival depends on availability and the season. It could be a mezcal-tasting or fruit platter, for example.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.