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Parramatta, New South WalesView on map

PARKROYAL Parramatta

Modern Parramatta Stay with Sweeping City Views, Restaurants & Pool

PARKROYAL Parramatta logo

Enjoy the finest of Sydney’s west with a comfortable stay at the vibrant PARKROYAL Parramatta. Boasting sweeping views of the calming Parramatta River and walking distance from the Church Street – also known as ‘Eat Street’ – you’ll be spoilt for choice when it comes to gastronomic adventures. Only 30 minutes from the Sydney CBD, famous tourist sites like the Sydney Harbour Bridge and Opera House are within reach.

1 to 30 Nights packages available
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(3K reviews)
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Location

PARKROYAL Parramatta
30 Phillip Street, Parramatta NSW 2150, Australia

Situated in the heart of Sydney’s western district, find PARKROYAL Parramatta a short walk from the Riverside Theatre and Parramatta Wharf, and a 35-minute drive from the Sydney CBD. The hotel is located approximately a 35-minute drive from Sydney Airport (SYD). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements (subject to availability). Contact sales@luxuryescapes.com

Facilities

Fine Print

Update 13 June 2024, 10.30am AEST: Renovation Fine Print updated.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted. Cudo reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Please Note:

  • From June 2024, PARKROYAL Parramatta will be undergoing refurbishment. Work will be scheduled to minimize guest disruption, starting after morning activities and ending before evening downtime. All hotel services and facilities will remain operational.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Reviews

8.4
Very Good
Reviews from Google
SagieBoi
Reviewed 31 Jul 2025
10
I came to stay with a friend quite recently for an event that was occurring and my anxiety was making me unsure about the hotel as I don't travel as much. BUT I am happy to say the Hotel and its staff and services exceeded my expectations and then some. The Room: The Room itself was spacious, well fitted with various necessities and had room service too. The shower water pressure was fantastic which I appreciate a lot. The Staff: The staff did their best to ensure the safety but also satisfaction of the attendees and they were all so friendly and helpful. Especially for someone like me on the Spectrum who is nervous and shy, I greatly appreciated and enjoyed conversing with the staff. The Food: I admittedly did not eat too much Hotel food outside of the breakfast buffet only because I wanted to try the nearby restaurants. The breakfast food was very varied, fresh and cooked well. I loved the egg station! I would go again in a heartbeat, thank you all for making my stay so amazing. 🤍🤍
Recommends this hotel
10
ZeePurpleFox
Reviewed 28 Jul 2025
10
Stayed here during the weekend for a convention. They have the most comfortable mattresses I’ve ever slept in, in my life! Love the breakfast buffet and friendly staff. The rooms were newly renovated and very nice. Highly recommend this place. Only issue was one of the lifts being broken for over a year apparently, made things slower.
Recommends this hotel
10
SREE S.
Reviewed 18 Jul 2025
10
Had a wonderful two-night stay at PARKROYAL Parramatta. The room was spacious, clean, and very comfortable. The team was professional, friendly, and always helpful. Dining options and the bar/restaurant looked very nice and well presented, though I personally opted for room service. The food was delicious, well-prepared, and delivered promptly. A smooth and pleasant experience overall. Highly recommended for both business and leisure stays!
Recommends this hotel
10
Tom S.
Reviewed 01 Jun 2025
6.0
PARKROYAL Parramatta left me with very mixed impressions. On arrival, the reception area felt dirty and tired, definitely not the welcoming first impression you’d hope for. It looked like it hadn’t been refreshed in years, and gave the sense that the hotel as a whole had been left behind. That said, the staff were kind and friendly throughout my stay, which was a real positive, from reception, to the bar and in-room dining. I stayed in the club room, it was relatively clean and modern which was a bold contrast to the outdated public areas. It had all the expected amenities and was generally comfortable. Unfortunately, attention to detail was lacking. I found 2 used ear buds in the bathroom and a hair clip on the floor, presumably left behind by a previous guest. That really undermined the otherwise clean appearance of the room. Furthermore the bottle of body wash in the shower was empty. Outside, the experience didn’t improve. The sun loungers were dirty and uninviting, and the whole place just lacked atmosphere or energy. It felt soulless, like a hotel that had once been something more but hadn’t kept up with the times. I ordered in-room dining during my stay and overall, it was a decent experience with some clear pros and cons. The menu was surprisingly extensive, offering a wide variety of options to suit different tastes, and the prices were very reasonable. The food itself was decent, nothing exceptional, but well-prepared and satisfying enough. However, the presentation left a lot to be desired. The tray the food was served on looked decades old, worn out, scratched, and, frankly, not very clean. It really took away from the overall experience and made the meal feel less appetizing than it should have. A simple update to the serving ware and better attention to cleanliness would go a long way in improving what could be a very solid in-room dining experience. The overall atmosphere of the hotel felt flat, like it lacked any soul or personality. With a bit more care, investment in more staff and some much-needed updates, it could be a solid option. But as it stands, it feels stuck in the past. Despite these issues, the location is great for corporate stays. I do plan to return, and I truly hope to see the necessary improvements made. With better maintenance and more consistent cleanliness, this hotel could live up to its potential. I’ll be watching closely in my next review.
Recommends this hotel
6.0
Reviews: 1-4 of 4
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