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Mallorca, Spain

Portella

9.8
Grand Opening: Boutique Spain Escape in Mallorca's Historic Centre with Daily Breakfast & Onsite Hammam
Portella logo
9.8

Step into a world of Mediterranean charm with a retreat to this recently renovated 17th-century home, nestled in the heart of Palma de Mallorca’s Old Town. With a traditional patio in the heart of the building, a rooftop terrace overlooking the city’s cathedral, and a tranquil wellness area, there is a space for everyone to unwind in between exploring the city and all that the isle of Mallorca has to offer. Wander the alluring streets of Palma and explore the city’s countless historic sites, including the majestic Palma Cathedral and the Royal Palace of La Almudaina. When you’re ready to venture further afield, indulge in the island’s natural gems and pristine beaches while you savour the local Meditteranean cuisine.

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Location

Portella
Carrer de la Portella 9, Palma de Mallorca 07001, Mallorca, Spain

Portella is located right in the heart of Palma’s historic centre and just a short walk from the bustling Plaza Mayor and the city’s iconic Cathedral of Santa Maria. Local beaches Ca’n Pere Antoni and Cala Major are roughly a 15-minute drive away. The hotel is located approximately a 30-minute drive from Palma de Mallorca Airport (PMI). Airport transfers are included in select packages, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Fine Print

Valid for travel from 1 June 2024 until 28 February 2025 (bookings must be made before 30 November 2024).

City tax: Please note a city tax of EUR1.10 in low season and EUR4.40 in high season (May to October), per person, per night applies, payable directly to the hotel.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • The 20-minute hammam experience includes private use of the hammam bath. Prior reservation is required.
  • The welcome drink is your choice of a bottle of wine per package OR signature cocktail per person, served in the lobby on arrival.
  • The complimentary minibar includes soft drinks, and will be replenished once daily.
  • The daily breakfast is a combination of buffet and a la carte options and is served in the onsite restaurant from 8am until 1pm.
  • Children under 12 are not permitted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

9.8
Outstanding
Reviews from Google
Kevin K.
Reviewed 07 Sep 2025
10
All I can say is WOW! Staying at Portella feels like you are living at a 17th century palace as royalty. Everything is fabulous - staff, food, rooms. Great location too. So sad to leave, but incredibly glad we found Portella!
Recommends this hotel
10
Lauren R.
Reviewed 22 Aug 2025
10
True gem in Palma. Great retreat in the city in the heartbeat of everything. Easy to get to and very helpful staff. Rooms are incredibly calming and quiet. Food and wine were divine, so glad I stayed and will return!
Recommends this hotel
10
Dana A.
Reviewed 22 Aug 2024
10
Hotel Portella was absolutely amazing! The design is stunning, with great attention to detail, and the service was top-notch. Our room was spotless and really comfortable. The location couldn’t be better—right in the heart of everything, yet it feels like a hidden gem. We’re usually the type to eat out, but we decided to have dinner at the hotel one night, and wow, it exceeded all our expectations. The food was fantastic! But what really made our stay special was the staff. Everyone, from the chefs to the receptionists and cleaners, was so welcoming and treated us like family. We were genuinely sad to leave. It’s so refreshing to find a place like this in Palma, and we’re already looking forward to coming back!
Recommends this hotel
10
Lucía N.
Reviewed 30 Sep 2025
6.0
I stayed at Portella Hotel in Palma de Mallorca and booked the Comfort Room, which is located on the ground floor. Unfortunately, this room type didn’t live up to my expectations. There is no natural light coming in, the space feels very small, and you can clearly hear noise from both the rooms above and next door. Overall, the experience didn’t feel like what you’d expect from a five-star hotel. On the positive side, breakfast was good (though not exceptional for the price), and the staff were friendly and welcoming. In my opinion, if you’re considering booking the Comfort Room, you are better off booking a better room in a four star hotel for the same price.
Recommends this hotel
6.0
Reviews: 1-4 of 4
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