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Melbourne, Victoria

Pullman Melbourne City Centre

8.6
Excellent
940 reviews
Five-Star Pullman Laneway Stay in the Heart of Melbourne CBD with Daily Breakfast
Pullman Melbourne City Centre logo
8.6
Excellent
940 reviews

If you’re looking for five-star sophistication in the heart of Melbourne, look no further than Pullman Melbourne on Swanston. Perfectly positioned on Swanston Street, this stylish hotel beckons you through a hidden laneway entrance and into an urban retreat away from the hustle and bustle of the city centre.

There’s plenty to discover beyond the hotel, but this luxury oasis will entice you to stay and enjoy. Part of the acclaimed Pullman Hotels and Resorts collection, Pullman Melbourne on Swanston offers guests a first-class experience through its state-of-the-art amenities and outstanding service. Treat yourself to global dining at Eva’s Restaurant & Bar, or opt for something more relaxed with a casual drink. Enjoy the fitness centre in addition to relaxed workspaces, or simply head out to discover Melbourne’s cobblestone alleys, ambient speakeasies and European-style cafés serving Australia’s best coffee.

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Location

Pullman Melbourne City Centre
265 Little Bourke Street, Melbourne, Victoria 3000, Australia

You’ll find Pullman Melbourne on Swanston Street in the heart of Melbourne, close to some of Melbourne’s most celebrated attractions including Melbourne’s fashion precinct, Chinatown, East End Theatre District, and landmarks such as the Melbourne Cricket Ground, Fitzroy Gardens and Kings Domain.

The hotel is approximately a 30-minute drive from Melbourne Airport (MEL). Airport transfers are not included in your package, please plan accordingly.

Want to know more about Melbourne or the city’s Southbank? Our insider travel guides include handpicked places to eat and drink, the best activities in the area, and special experiences to make your trip memorable.

Need flights? Australian customers can now purchase flights with or without accommodation packages. We are working hard to launch this functionality in other markets. For now, our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Highlights

The Hotel — Pullman luxury in the centre of the colourful canvas of Melbourne’s CBD

Following a A$30-million rebuild in 2019, the fully-refurbished Pullman Melbourne on Swanston will wow from arrival to departure. Framed by Melbourne’s famed arts, culture, shopping and fashion precincts, the hotel draws you into an architectural rabbit hole of effortless sophistication that has been thoughtfully designed to reflect the city’s edgy vibe.

Let the masterful graffiti gracing the walls of Little Bourke Street draw you in and the hidden laneway entrance transport you to five-star sophistication, where you can rest your wandering feet. Rising 15 storeys above Swanston Street, this urban oasis was stripped back to the bare bones and given new life from the ground up. It shows in the striking facade, the brand-new 1950s-vibe Eva’s Restaurant & Bar, the generous-sized guest rooms and its state-of-the-art gym.

Want to know more about Melbourne or the city’s Southbank?

Our insider travel guide includes handpicked places to eat and drink, the best activities in the area, and special experiences to make your trip memorable.

Your Handpicked Inclusions – Daily breakfast, wine on arrival and late checkout

There’s no better feeling than opening your hotel door for the first time – and when you do, a bottle of De Bortoli wine will be there waiting for you.

The best place to plan your daily itinerary is over a delicious à la carte breakfast, included daily throughout your stay. Head to Eva’s Restaurant and Bar and enjoy heartfelt home-style cooking with a contemporary edge as you get your fill of breakfast classics with a touch of glamour. Options include housemade crumpets with whipped peanut butter, burnt banana and honeycomb, espresso and maple granola with mousse, pan-fried brioche bread with poached pear, fresh raspberries and sweet champagne hollandaise and hot tea-smoked ocean trout with Persian fetta, pickled onion and slow dried cherry tomatoes in an omelette.

On your final day, late 2pm checkout grants you permission to laze in bed all morning or choose to hit the streets for one final adventure through the city.

Club Upgrade Available: Heighten the indulgence when you upgrade to a Premium Deluxe Room, where you’ll enjoy unlimited access to the Club Lounge with breakfast, all-day tea and coffee, nightly drinks (house beer, wine, and cocktail of the day), and canapés hour (5pm-7pm), as well as A$50 dining and drinks credit per stay and complimentary valet parking.

Facilities

Fine Print

Valid for travel from 12 June 2022 until 28 September 2023 (bookings must be made before 31 July 2023).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Surcharge: A non-refundable surcharge per room, per night, applies for certain dates and is payable at the time of booking. Dates and prices are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date.

Flexible Cancellation: You can cancel your booking for Cudo credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your Cudo credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash.

Please note this does not apply to flights booked with Cudo. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service ONE date change in your ‘My Escapes’ account up until 45 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Breakfast is served daily at Eva’s Restaurant & Bar between 7am to 10.30am.
  • Included wine is a bottle of De Bortoli Legacy Shiraz, in-room on arrival.
  • Premium Deluxe Room guests receive exclusive access to the hotel’s Club Lounge, including all-day tea and coffee, nightly drinks (house beer, wine and cocktail of the day) and canapés hour (5pm to 7pm). Guests will also have the option to have their breakfast in the Club Lounge or Eva’s Restaurant and Bar.
  • Valet Parking: Car will be parked either on-site or at 180 Russell Street, depending on availability.
  • Dining Credit (select packages only): The included food credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. Dining credit can be redeemed at the restaurant, bar or room service only, with no minimum spend. Not valid for the minibar. No limitations or minimum spend applies to dining credit. Not valid with any other offers.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Cudo reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Reviews

8.6
Excellent
940 reviews
Summary
AI-generated based on customer reviews
Pullman Melbourne City offers a prime central location with a serene atmosphere amidst the bustling city. Guests rave about the comfortable rooms, exceptional staff, and delicious breakfast options, including gluten-free choices. The hotel is praised for its excellent service, amenities, and stunning rooftop views.
AI-generated based on customer reviews
Sophia L.
Australia
5 escapes · 1 review
Reviewed 06 Sep 2025
Family
Superior Room King Bed
2 nights · Mar 2025
10
Good central location for a short stay. The amount of food options nearby in the city centre at the doorstep makes everything so much easier for a weekend trip. Good breakfast options cook to order and overall the hotel is nice and quiet tucked away in the busy streets of Melbourne.
Recommends this hotel
10
Clean
Value for money
Comfortable
Michael T.
Australia
1 escape · 1 review
Reviewed 04 Sep 2025
Partner
Superior Room King Bed
2 nights · Aug 2025
10
Awesome comfy room. Great location
Recommends this hotel
10
Good facilities
Comfortable
Value for money
Clean
Relaxing
Gaye M.
Australia
6 escapes · 1 review
Reviewed 02 Sep 2025
Partner
Superior Room King Bed
2 nights · Aug 2025
10
Fantastic location. Very comfortable bed. Breakfast was delicious with a good choice.
Recommends this hotel
10
Terri A.
Australia
62 escapes · 27 reviews
Reviewed 02 Sep 2025
Partner
Classic Room 1 Queen Bed
2 nights · Aug 2025
10
This is our fourth stay. The hotel staff are fabulous. There is nothing we could complain about. Everything was great.
Recommends this hotel
10
Reviews: 1-4 of 940
...
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