Rainforest Retreat

Rainforest Retreat is perfectly located within Franz Josef Village, close to the glacier of the same name, in the heart of New Zealand’s picturesque West Coast. The property is under a five-hour drive from both Christchurch (CHC) and Queenstown Airport (ZQN). The closest domestic airport is Hokitika (HKK), located just under two hours from the retreat. Transfers are not included, please plan accordingly.

Need Flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Important Update: From March 24, 2022, a new cancellation policy applies to this offer:

Free cancellation: You can cancel your booking for Cudo credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your Cudo credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash.

Please note this does not apply to insurance or flights booked with Cudo. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Update [18 July 2021, 2.29pm AEST]: Check-in time updated to 3pm.

Valid for travel until 30 June 2022 (bookings must be made before 30 April 2022).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Surcharge: A non-refundable surcharge per room, per night, applies for certain dates and is payable at the time of booking. Dates and prices are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for Tour bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 21 days prior to the check-in date.

Feel Like Changing Your Dates? No Worries… If your booking is with a property located in Australia or New Zealand you can make unlimited changes to the date of your hotel booking, as long as it’s at least 21 days before your original check-in date. If the property is located in any other country you may make unlimited date changes up to 1 day before check-in. This is provided you choose dates that are of an equal value and are available. Any change to booking dates is subject to availability and must be made online in accordance with our Terms and Conditions. Please note unlimited changes are not applicable for flights.

Please note:

• Dining Credit: The included food and drink credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. No minimum spend is required for the one-time dining credit.
• Nightly Drink: Guests may choose from a glass of house wine, beer, spirit or soft drink each.
• Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Cudo reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.