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Kota Kinabalu, MalaysiaView on map

Shangri-La Tanjung Aru, Kota Kinabalu

Borneo Waterfront Shangri-La Resort with Private Island Sunset Bar

9.2
Shangri-La Tanjung Aru, Kota Kinabalu logo

Dreams of a secluded paradise are realised at Shangri-La Tanjung Aru, Kota Kinabalu, a five-star tropical oasis on the coast of Borneo. Lose yourself in fabulous facilities, including six bars and restaurants – one of which, Sunset Bar, is nestled on a private island out at sea, and is the best spot in Borneo for epic sunsets and cocktails. Head to the indulgent Chi, The Spa for pampering treatments or make use of the palm-fringed swimming pool and state-of-the-art fitness centre.

Little ones are kept entertained with a fun-filled Kids’ Club and water play area. For more splashy fun, head out to the resort’s exclusively owned and operated STAR Marina, home to watersport services and a dive learning centre. This is also your gateway to the neighbouring islands: enjoy a day trip by boat to explore islands of soft white sand and azure waters.

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Location

Shangri-La Tanjung Aru, Kota Kinabalu
No 20 Jalan Aru, Kota Kinabalu 88100, Malaysia

Shangri-La Tanjung Aru, Kota Kinabalu enjoys a serene waterfront location in Kota Kinabalu, Borneo. Here, you can admire some of the best sunset views Borneo has to offer, away from the hustle and bustle of the city. The hotel is located approximately a 10-minute drive from Kota Kinabalu International Airport (BKI). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

Fine Print

Taxes & fees:
  • Government tax of MYR10 per room, per night is not included and must be paid directly to the hotel upon checkout.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Please Note: The following applies to select packages only

  • Complimentary room upgrade does not apply to Kinabalu Family Room, Tanjung Deluxe Seaview Suite or Tanjung Executive Seaview Suite.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Cudo reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

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Reviews

9.2
Exceptional
Reviews from Google
Brother A.
Reviewed 03 Sep 2025
10
Create more parking, parking management should more be considerable
Recommends this hotel
10
杜啟宇
Reviewed 03 Sep 2025
10
The blue and white beach, accompanied by the familiar and beautiful songs of beach artists, and the beautiful sunset at dusk, bathing the white resort in a golden glow! You can sit on the beach swings and wait for the sunset, or just sit on the beach beneath the numerous light bulbs! Experience the ultimate in comfort and relaxation! The sunset is even more romantic! Excellent service, excellent food, and a great location! I will definitely visit again if I have the chance!
Recommends this hotel
10
Simon
Reviewed 23 Aug 2025
8.0
Family-Friendly with Room for Improvement. A great spot for a family vacation – the staff were consistently attentive, helpful, and full of smiles, which made the stay warm and welcoming. The resort offers a relaxing atmosphere and plenty of activities for all ages. However, the facilities are showing signs of wear and tear. Some areas clearly need maintenance, and the room wallpaper was peeling, which detracted from the overall luxury feel. While the experience was okay overall, it could have been much better with improved upkeep. Still, the hospitality and family-friendly vibe make it worth considering.
Recommends this hotel
8.0
Christine Y.
Reviewed 15 Aug 2025
4.0
Disappointed by What Was Once a favourite Resort I recently stayed at Shangri-La Tanjung Aru Resort with my two children, a place I’ve always held in high regard. This resort has consistently exceeded my expectations in the past — which made my recent experience all the more disappointing. From the moment we checked in, things felt off. The process took longer than expected, and to add to the frustration, the concierge sent the wrong luggage to our room. The warmth and attentiveness I’ve come to associate with the Shangri-La brand seemed to be missing — the staff, while professional, weren’t as friendly or welcoming as I remembered. Our breakfast at Café TATU was one of the most underwhelming parts of the stay. The buffet was poorly executed: some of the food had discoloured due to overheating, and the fried rice my son had was unfortunately undercooked. The atmosphere was far from relaxing — it was loud and chaotic, largely due to a group of very noisy guests. I raised my concerns and was later contacted by the Guest Service Manager, Muhammad Zharif. I appreciated his willingness to listen and his effort to make things right by offering us a complimentary dinner buffet, which I politely declined. Instead, he invited us to have breakfast at the Horizon Lounge — a quieter, more refined setting with better food and ambiance. While the experience at Horizon Lounge was certainly an improvement, our final morning brought more disappointment. A staff member was openly using her phone instead of attending to guests, and another allowed someone to enter the lounge wearing pyjamas and slippers. For a 5-star resort that prides itself on luxury and standards, this felt like a serious lapse in maintaining both professionalism and atmosphere. It was disheartening, especially as I had talked up the resort so much to my children — praising the food, the service, and the experience. Unfortunately, I walked away feeling like I had overpromised based on memories that no longer reflect the current standard. That said, the resort itself remains stunning — just as beautiful as I remembered. The surroundings and views are still breath-taking. But beauty alone can’t make up for underwhelming service and disappointing food. Will I return? Maybe — but with lowered expectations and more hesitation than before.
Does not recommend this hotel
4.0
Reviews: 1-4 of 4
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