Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in.

Optional

• Fee for buffet breakfast: approximately SGD 40 for adults and SGD 20 for children
• Covered self parking fee: SGD 7.9 per day
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: SGD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

No rollaway/extra beds available

No cribs (infant beds) available

Parking height restrictions apply

Essential workers only - NO

Property follows a brand or regulatory agency’s sanitization guidelines Ascott Cares (Ascott Limited)

Cashless transactions are available

Professional property host/manager

Know Before You Go

• Pool access available from 7:00 AM to 10:00 PM.
• One child 12 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

Significant external construction works in the vicinity of The Robertson House from 01/05/2026 to 31/12/2026, with broader works continuing through 2028. The hotel has advised that operations remain unaffected and only minimal disruption is expected.