Instructions

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

• This property accepts credit cards and cash

• Cashless transactions are available

• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

• Guests booked in Full Board rate plans receive dinner on arrival date; breakfast, lunch, dinner on the following days (for 2-night minimum stays); and breakfast and lunch on departure date. Guests who wish to change arrival or departure date meals must contact the property at least 5 days in advance of arrival.

• The room rate does not include access to VinWonders. Guests can purchase tickets to VinWonders at the hotel.

• Outside food is not permitted on the premises.

Special instructions

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property doesn’t offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height. The property provides airport shuttle pick-up service. Guests must contact the hotel with their flight details at least 5 days prior to arrival to arrange pick-up. Fees may apply for any changes to arrangements within 72 hours of arrival.

Optional

• Rollaway bed fee: USD 68 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

On bay

No elevators

By ocean

Cashless transactions are available

Professional property host/manager

Know Before You Go

• Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Cashless payment methods are available for all transactions.