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Cancun, Mexico

Waldorf Astoria Cancun

9.0
Cancun Oceanfront Luxury with Daily Breakfast & US$100 Resort Credit
Waldorf Astoria Cancun logo
9.0

Tick all the boxes with a luxurious beachfront retreat to the Waldorf Astoria Cancun, where the surf sparkles, the drinks flow and the good times never end. Sample a variety of dishes from vibrant, authentic Mexican plates bursting with flavour at Ja’o, to the salt-kissed seafood and flame-grilled specialities menu at Malpeque.

Stretch out as you please on a comfortable cabana and dream the day away as you dip in and out of the glimmering pools. Elevate your oceanfront escape with a transformative treatment at the Waldorf Astoria Spa and admire outstanding panoramic views of the ocean stretching out from the resort as you sip a refreshing cocktail, allowing pure bliss to take over.

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Location

Waldorf Astoria Cancun
Carr Federal Libre 307, Cancun-Tulum 248-868, Cancun, Quintana Roo 7580, Mexico

Located along 100 acres of prime secluded Mayan coastline, and nestled behind a mangrove nature reserve, Waldorf Astoria Cancun boasts an incredible beachfront position less than half an hour south of Cancun’s famous Hotel Zone. The peaceful, small fishing village of Puerto Morelos can be reached in 30 minutes by car, while the lively bars and cool boutiques of Playa del Carmen are less than an hour away. The hotel is located approximately a 20-minute drive from Cancun International Airport (CUN). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Fine Print

Valid for travel from 1 March 2025 until 22 December 2025 (bookings must be made before 22 November 2025).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Surcharge: A non-refundable surcharge per room, per night, applies for certain dates and is payable at the time of booking. Dates and prices are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

  • Resort credit will be deducted from the room charge at checkout. May be used towards any dining outlet within the resort or on any spa treatment. Not applicable for room service, minibar, shops or transfers. Credit must be used during your stay, it is not redeemable for cash and may not be used in conjunction with any other offer. Any unused credit will be forfeited and is not transferable.
  • Breakfast is available at Chaya Restaurant from 7am to 11am.
  • Waldorf Astoria Spa is available for adults only. Treatment and facilities are available from 9am to 6pm. The Salon is open from 10am to 6pm.
  • The included taxes and fees include the daily US$4.50 environmental fee.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

9.0
Exceptional
Reviews from Google
Sayeh S.
Reviewed 19 May 2025
10
⸻ I usually don’t leave reviews, but I had to share my experience because this hotel truly stands out. From the front desk to the doorman and housekeeping, every staff member provided exceptional service with genuine warmth and professionalism. Coming from the luxury industry in Las Vegas, I have high standards when it comes to hospitality — and this hotel exceeded them. The rooms are stunning, spotless, and equipped with smart features. The ocean view is absolutely breathtaking, and the property feels both private and safe, yet it’s just minutes from the airport. One of the highlights was the breakfast — it’s not your typical buffet. It’s a full, sit-down dining experience with incredible service that made each morning feel special. This is luxury done right. Highly recommended.
Recommends this hotel
10
Kyle F.
Reviewed 06 Apr 2025
10
The Waldorf Astoria Cancun is truly phenomenal. The resort is visually gorgeous, the staff is super attentive and kind, the food is absolutely delicious. I had read a few complaints before visiting, such as the isolated location, but it really depends on the purpose of your visit. I stayed there with the intent of staying at the resort the whole time, to enjoy the amenities, so I appreciated the isolated nature. And it's not completely separate from everything - you can walk a few minutes down the beach and find ocean-side bars, massage places, other resorts, etc. I would 100% recommend the Waldorf Astoria to anyone thinking of staying there.
Recommends this hotel
10
Raffi L.
Reviewed 23 Mar 2025
8.0
The Waldorf Astoria Cancun is a 5/5 hotel—rooms, service, and amenities are all top-tier. Check-in was seamless, and the staff was amazing—attentive, professional, and providing a truly tailored experience. The hotel is super calm, luxurious, and hands down the nicest rooms we’ve stayed in on a sun getaway. The bed with Frette sheets were exceptional, making for an incredibly comfortable stay. The included breakfast was amazing, with great quality and selection. However, the other restaurants on-site are extremely overpriced for what you get, so we chose to eat out every night. Heads-up on transportation—taxis are very expensive, and Uber isn’t allowed to enter, so getting around can be tricky. That said, there are ways around it—we used a private driver for about a quarter of the cost. Overall, if you’re looking for pure relaxation in a stunning, high-end setting with incredible service, this hotel delivers. Just be prepared for the premium pricing on food and transport.
Recommends this hotel
8.0
Elizabeth K.
Reviewed 10 Mar 2025
8.0
We had a beautiful stay at the Waldorf Astoria Cancun. The hotel is tranquil and well set up. Service was excellent from everyone we met. The breakfast with AmEx was plentiful, we really didn't need to have lunch each day. All rooms are oceanfront. The plunge jacuzzi in our room was divine. The room overall was one of the best ones we've stayed in. I spent a day at the spa and it was a beautifully curated experience. I had to think about nothing, down to an attendant coming to grab me at each station based on how much time I would like to be there. The gym was quiet and had nice options. It's great for a vacation where you just want to hang out at a hotel for a few days and relax! The one downside is that transportation was very expensive when ordering from the hotel, almost every time out was about $100, even to locations about 10-15 minutes away. It was by far our highest expense. Next time we'll likely rent a car.
Recommends this hotel
8.0
Reviews: 1-4 of 4
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