This offer has
SOLD OUT
Browse all hotel offers
Cancun, Mexico

Waldorf Astoria Cancun

9.0
Cancun Oceanfront Luxury with Daily Breakfast & US$100 Resort Credit
Waldorf Astoria Cancun logo
9.0

Tick all the boxes with a luxurious beachfront retreat to the Waldorf Astoria Cancun, where the surf sparkles, the drinks flow and the good times never end. Sample a variety of dishes from vibrant, authentic Mexican plates bursting with flavour at Ja’o, to the salt-kissed seafood and flame-grilled specialities menu at Malpeque.

Stretch out as you please on a comfortable cabana and dream the day away as you dip in and out of the glimmering pools. Elevate your oceanfront escape with a transformative treatment at the Waldorf Astoria Spa and admire outstanding panoramic views of the ocean stretching out from the resort as you sip a refreshing cocktail, allowing pure bliss to take over.

This offer has SOLD OUT
Browse all hotel offers
Sign up and save up to 53% on this hotel
Join over 8 million global members to unlock our amazing deals & benefits!
More inclusions: Drinks, dining, transfers & more
More options: 1,000s of hotels, tours & flights
More expertise: 24/7 customer service, worldwide
4.7/5
(3K reviews)
Trustpilot
4.8/5
(10K reviews)
Other ways to log in
By continuing, you agree to our Terms & Conditions and Privacy Policy, and to subscribe to marketing communications for offers, alerts and services.
Location

Waldorf Astoria Cancun
Carr Federal Libre 307, Cancun-Tulum 248-868, Cancun, Quintana Roo 7580, Mexico

Located along 100 acres of prime secluded Mayan coastline, and nestled behind a mangrove nature reserve, Waldorf Astoria Cancun boasts an incredible beachfront position less than half an hour south of Cancun’s famous Hotel Zone. The peaceful, small fishing village of Puerto Morelos can be reached in 30 minutes by car, while the lively bars and cool boutiques of Playa del Carmen are less than an hour away. The hotel is located approximately a 20-minute drive from Cancun International Airport (CUN). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Fine Print

Valid for travel from 1 March 2025 until 22 December 2025 (bookings must be made before 22 November 2025).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Surcharge: A non-refundable surcharge per room, per night, applies for certain dates and is payable at the time of booking. Dates and prices are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

  • Resort credit will be deducted from the room charge at checkout. May be used towards any dining outlet within the resort or on any spa treatment. Not applicable for room service, minibar, shops or transfers. Credit must be used during your stay, it is not redeemable for cash and may not be used in conjunction with any other offer. Any unused credit will be forfeited and is not transferable.
  • Breakfast is available at Chaya Restaurant from 7am to 11am.
  • Waldorf Astoria Spa is available for adults only. Treatment and facilities are available from 9am to 6pm. The Salon is open from 10am to 6pm.
  • The included taxes and fees include the daily US$4.50 environmental fee.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

9.0
Exceptional
Reviews from Google
S K.
Reviewed 31 Aug 2025
10
From the minute we dove on to the property we experienced superior service and hospitality greeted by smiling faces the bellman offered us wash clothes to clean our faces and hands as soon as they opened our car door's. The ritual of sage smoke to clear our thoughts so we could leave the worries and stress of life behind. We enjoyed welcome refresher as we were personally checked into our room and informed of all the many amenities the hotel had to offer. Our luggage was collected and sent to our room while we Leisurely shown the grounds. When we entered our rooms the Postcard picture view from the room was overwhelming So peaceful, so quiet so serene, this is a place built for Relaxation so your mind and body can be recharged. Every single staff member has the highest standard of hospitality as an integral part of their job, although it comes across effortlessly. The value vs expense is easily justified if your goal is to just be cared for. Having been so used to looking out for others it was difficult to “accept “ the fact that these people were all here for me and my exclusive comfort. How thankful I am for each of them. Highly recommended!!
Recommends this hotel
10
Dee L.
Reviewed 19 Jul 2025
10
Absolutely incredible stay at Waldorf Astoria Riviera Maya! The staff was amazing—special thanks to Carolina and Angela for going above and beyond to make our visit unforgettable. The food was phenomenal, and every detail felt elevated and intentional. We did a site inspection for future weddings and events, and this property is a dream—luxurious, private, and perfect for destination celebrations. Every room has an ocean view and soaking tub! Highly recommend!
Recommends this hotel
10
Sayeh S.
Reviewed 19 May 2025
10
⸻ I usually don’t leave reviews, but I had to share my experience because this hotel truly stands out. From the front desk to the doorman and housekeeping, every staff member provided exceptional service with genuine warmth and professionalism. Coming from the luxury industry in Las Vegas, I have high standards when it comes to hospitality — and this hotel exceeded them. The rooms are stunning, spotless, and equipped with smart features. The ocean view is absolutely breathtaking, and the property feels both private and safe, yet it’s just minutes from the airport. One of the highlights was the breakfast — it’s not your typical buffet. It’s a full, sit-down dining experience with incredible service that made each morning feel special. This is luxury done right. Highly recommended.
Recommends this hotel
10
Moon Y.
Reviewed 28 Aug 2025
2.0
The resort may have a strong reputation, but our experience was disappointing. At Ja’o, the seafood soup contained spoiled clams. We reported it immediately, but nothing was done. The next day at the beach, we waited over 20 minutes for help opening an umbrella, with no staff assistance. We raised both issues at checkout, yet the front desk offered no acknowledgment. I later contacted Hilton customer service, but received no response at all. For a property of this level, the lack of attentiveness and accountability was unacceptable.
Does not recommend this hotel
2.0
Reviews: 1-4 of 4
Why you should book with us
Best prices
We go direct to ensure you get the best price possible
Purchase with confidence
We offer a 7-day 'Change of Mind' no questions asked guarantee
Quality guaranteed
We test the beds to assure you have an amazing holiday
Related Travel